What we actually run
- 24/7 network monitoring across time zones — real coverage, not a follow-the-sun handoff with gaps
- Incident detection and response — network health, outages, and anomalies triaged before they become business-impacting
- Traffic pattern analysis for unauthorized AI usage — API traffic to known and emerging AI services, tracked as standard monitoring
- Coordinated escalation — findings connect back to service desk, endpoint ops, and AI governance rather than dead-ending in a NOC dashboard
Why this matters more than a standard NOC contract
Most NOC providers monitor for what they were told to monitor for. Shadow AI traffic doesn't look like an outage or a breach — it looks like normal, if unfamiliar, outbound traffic to a legitimate service. A NOC that isn't specifically watching for this pattern monitors right past it.
What you get
- Full network operations coverage, around the clock, without building an internal NOC team
- Traffic-level visibility into AI tool usage that endpoint and service desk signal alone can miss
- One coordinated operating picture instead of three separate reports that never get cross-referenced
- Faster answers when leadership asks whether you actually know what's touching your network